Updates are Included!
We'll update a certain number of pages on your website for you any time.
(See our pricing page for the number of pages included in your plan).
We have a lot of easy ways for you to get your information to us that will ensure that we get your
updates completed as quickly as possible. Updates usually take about a week, but usually are
usually ready a lot sooner. We'll send you an email as soon as they are ready.
Call Us
If you have a quick update you want to tell us about, give us a call.
Email
If you some changes for a page on your website, send it by email to updates@websites.ca,
make sure to include your website address or account number and as clear instructions as possible.
If you want to send us attachements, the must be all a zip file (up to 10 MB).
If you have a larger zip file, please see 'Send a large file'
Spreadsheet
If you have updates to more than one page of your website, or updates to catalog items
or price lists, we need you to provide the information in a spreadsheet.
Contact us to set up a shared spreadsheet in Google Documents so you and our designs can
both access and update the information
Send Large Files to Us
If you're having trouble getting a file to us using email,
use the form below to send us your large file.
The file will be uploaded to a server where we will be able to download it on our end.
When your file has finished uploading successfully, we will be notified by email.
The downloading can take a while (the bigger the file, the longer the upload) so don't close
this window while the upload is in progress!
Don't forget to identify your company name in the description box!
Sending Multiple Files
If you want to send multiple files, you need to ZIP them. This is a very easy procedure. Here are the steps (for Windows):
- Create a folder on your desktop
- Drop all your files into this new folder
- Right click on the folder and choose Send to, then Compressed (zipped) folder
- You will now see the ZIP file on your desktop!